Privacy Policy
Last updated: November 2019
Please read our terms of use
Use of the Service is subject to Common Ledger’s Terms of Use and this Privacy Policy should be read in conjunction with this. In the event of a conflict or disagreement between this Privacy Policy and the Terms of Use, the Terms of Use will prevail. The defined terms in this policy have the same meaning as those in our Terms of Use. By accessing our Website and using our Service, You consent to the terms of this policy and agree to be bound by it and our Terms of Use.
You own Your Data
Common Ledger will store information that is entered by You into the Common Ledger Service, or automatically imported on Your instruction. The Data entered, or imported on instruction, by You remains Your property and Common Ledger will not use nor make available for use any of this information without Your permission.
You control who has access to Your Data
The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorised to use the Service.
It is Your responsibility to keep Your password safe.
Common Ledger, Common Ledger’s staff and Common Ledger’s partners do not have access to Your password and are therefore unable to access Your Organisation’s account or Data without receiving an invitation to do so from You.
Common Ledger monitors system usage
The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorised to use the Service. It is Your responsibility to keep Your password safe. Common Ledger, Common Ledger’s staff and Common Ledger’s partners do not have access to Your password and are therefore unable to access Your Organisation’s account or Data without receiving an invitation to do so from You.
Common Ledger will never access the details of any financial transaction entered and stored in the Service. Common Ledger will never access system usage history for a specific identifiable user, except where granted permission by that person to assist with resolution of a system issue or error.
Common Ledger staff and key commercial partners can access nonidentifying and aggregated usage information and transaction volumes in order to better understand how our customers are using the Service so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure Common Ledger data warehouse facility.
Your Data is sent securely across the Internet
Common Ledger’s servers have SSL Certificates, so all Data transferred between users and the Service is encrypted. However, the Internet is not in itself a secure environment. Users should only enter, or instruct the importation of, Data to the database within a secure environment. This means that Your browser must support the encryption security used in connection with the Service.
Common Ledger stores your Data in the location Common Ledger considers will give You the most efficient access from wherever in the world You may be. Access and storage controls via the Service are however administered by Common Ledger in New Zealand as the custodian of that Data. Where You access or input Data from somewhere other than the country where the Data is stored or to be stored, You consent to that Data being transferred from one country to the other (including via any intermediate country) as a function of transmission across the Internet.
Common Ledger will give you access to Your Data at any time
Provided You have met Your obligations under the Service Terms of Use, on request Common Ledger will provide You with a full export of the Data in a common file format determined by Common Ledger.
Access to the Data may be permanently deleted by Common Ledger 40 days after You stop paying for the Service or at Your request.
Your browser stores no information that will identify You or Your Organisation
The Service utilises “cookies” and other technical measures that enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify You personally or contain any other information about You or Your Organisation, but it does identify Your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.
Common Ledger will not sell or otherwise provide Your personal information to a third party, or make any other use of personal information about You for any purpose which is not incidental to the normal use of the Service.
You can opt out of any email communications
Common Ledger sends billing information, product information, Service updates and Service notifications to You via email.
Where appropriate email communication will contain clear and obvious instructions describing how You can opt to be removed from the mailing list. Common Ledger will remove You upon Your request.
You are responsible for checking the Privacy Policy of any third party applications the Service links to
The Service may contain links enabling the electronic transfer of data with third party applications. Common Ledger takes no responsibility for the privacy practices or content of these applications.
This policy may be updated from time to time
Common Ledger reserves the right to change this policy at any time and any amended policy is effective upon the posting on this website. Common Ledger will make every effort to communicate these changes to You via email or notification via the website.